Privacy Policy

Kudu Wellness

Effective date: 06/03/2026

Kudu Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Book an appointment

• Fill out a contact form

• Complete an intake or health history form

• Communicate with us by email, phone, or through our website

This information may include:

• Name

• Email address

• Phone number

• Appointment details

• Health information relevant to treatment

• Any other information you choose to provide

We may also collect limited technical information when you visit our website, such as:

• IP address

• Browser type

• Pages visited

This information helps us improve website performance and user experience.

2. How We Use Your Information

• Your personal information may be used to:

• Schedule and manage appointments

• Provide massage therapy or manual therapy services

• Respond to enquiries

• Maintain clinical records

• Improve our services and website

• Comply with legal or regulatory obligations

Health information is collected only when necessary to provide safe and appropriate treatment.

3. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Client records and appointment information may be stored securely using third-party practice management systems such as Cliniko.

These systems use industry-standard security measures to protect your information.

4. Sharing of Information

We do not sell or rent your personal information.

Your information may only be shared when necessary to:

• Provide services you have requested

• Comply with legal obligations

• Protect the safety or rights of clients or the practitioner

5. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

To make a request, please contact us using the details below.

6. Cookies and Website Analytics

Our website may use cookies or analytics tools to understand how visitors use the website and to improve functionality.

These tools collect anonymous usage data and do not identify individual users.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. Any updates will be posted on this page.

9. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Kudu Wellness

Tugun, Queensland

Email: hello@kuduwellness.com